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João Paulo Carvalho
On 4/21/20, 2:29 PM

I also had this error

I checked my Windows Features regarding MSMQ:

Then I changed the MSMQ Triggers

Now it works!

Tiago Xavier
On 4/21/20, 2:00 PM


This message is typical when it is necessary to activate the dependency of the message queueing resource. This feature is normally used so that different applications developed by Genio can communicate with each other.

To activate this option you have to go to adding and removing Windows features and activate the Triggers option in the message queueing tree or run the following command line with administrative privileges:

DISM /online /enable-feature /featurename:MSMQ-Triggers

Carlos Nogueira
On 4/21/20, 2:08 PM

Hi John,

Regarding the error presented on some computers (MQRT.dll) when trying to execute Windows solutions, not only, but also some of those generated by Genio:

This is about the windows functionality/feature of "message queing" that needs to be activated.
To do so:

1 - Go to windows start (windows logo) and search for "Windows Features";

2 - Pick option "Turn Windows features on or off";

You can also find it going through Control Panel->Programs->Turn windows features on or off

3 - Then select the one named "Microsoft Message Queue (MSMQ) Server - Core" (naming can differ from windows instalation):

4 - Install this option. 1st one should be enough (if not, install all MSMQ options) and software that needs it now should work, if everything else is installed correctly.

Hope this helps,


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Asked: 4/21/20, 1:42 PM
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Last updated: 4/21/20, 3:13 PM